Hello

I'm Chathura Ambegoda

Analyst by day, coder by night.

Chathura Ambegoda - Agile Business Analyst

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Hello! I'm Chathura Ambegoda. Agile Business Analyst with 4 years of experience turning business needs into successful IT implementations using Agile methodologies and experienced in all stages of the development cycle.I enjoy helping teams and organizations shape and improve products and services through an understanding of people, their needs, context and experience.

I am an alumnus of Middlesex University’s Recording Arts program, graduating with a Bachelors of Arts with a major in Recording Arts. Originally from Colombo, Sri Lanka but now residing in Sydney, Australia. I want to be involved in projects that I can be proud of, join an amazing team and advance my development career.

Recommendations

  • As a dedicated employee and with his high work ethic, Chat is a source of technical and managerial knowledge, which he both used to successfully manage, and bring his team to become the highest achiever of the business. Working with him was very inspiring.

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    Jonathan Aristhène Senior Agile Project Manager Consultant, Open Reply UK
  • Chat is one of those 'can do' people who manages his team effectively and autonomonously. He has great pride and passion in his work consistently working out of hours to achieve great outcomes for both his team and the business. When he took over the Dell On Call team he achieved some impressive business results whilst maintaining and enhancing the morale and capability of his team within a very short timeframe.

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    Robert Faint Cloud Transition/Transformation PM, Chandler Macleod Group
  • I’ve had the pleasure of both working alongside Chathura in his current Business Analyst role and as an integral member of the mktg team which I lead, during his time as Digital Producer. Highly analytical, creative and business savvy – he has been instrumental in delivering positive outcomes for the business, all in an efficient and above-and-beyond manner. Professional, dedicated and charismatic, I’ve enjoyed working with Chathura and would recommend him to anyone who is after results that matter.

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    Ivone Bozzi Customer Engagement Specialist, CHOICE

Professional Skills

JavaScript 90%
HTML & CSS 95%
SQL / SSRS 80%
BPMN 65%
SCRUM 90%
React JS 70%

Work Experience

10/2016 - Present

Agile Business Analyst

GuildLink PTY LTD

Introducing and implementing a continues delivery and continues improvement framework

Rolling out Agile processes and tools across the business

Managing user acceptance testing (UAT) for the successful delivery of feature releases

Requirements elicitation, user journey mapping, process flows and producing high-quality detailed End-User Interface Design documents, covering both functional and non-functional design for number of projects

Championed MS Dynamic CRM customisation/integration by evaluating/prioritising change requests, designing enhancements, reviewing new roadmap items and managing the fortnightly releases

Planing, estimating, and reporting on business analysis activities & deliverables

10/2013 - 10/2016

Agile Business Analyst

Tech2Group PTY LTD

Analyze business requirements and processes through document analysis, interviews and workshops.

Translate stakeholder requirements into tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.

Identifying and evaluating inefficiencies in current business processors and recommend optimal solutions by software developments, system functionality and user behavior changes.

Data driven decision making including SQL reporting, web analytics tools and data warehouse reports. business value measurement via A/B testing

07/2012 - 10/2013

Digital Producer / Project Lead

Tech2Group PTY LTD

Control strategic implementation and execution of digital advertising campaigns, including SEM/SEO and display/retargeting campaigns with a focus on delivery of results.

Monitoring and optimising digital advertising including campaigns and creative performance through creative rotation, optimisation, split testing, associated reporting and tracking etc. to achieve higher ROI and lower lead generation cost.

Development and execution of content strategy including creating, curating and publishing content, in line with the brand strategies and target audience requirements.

Manage UI/UX design and usability testing

11/2010 - 07/2012

Service / Help Desk Team Leader

Gizmo Corporation PTY LTD

Managing 7 days/week Service Desk Function for Dell Australia consumer grade customer.

Organised training of new staff and recommended/identified, training needs for all team members.

Responsible for evaluation and salary reviews as well as hiring and performance management/termination when needed.

01/2009 - 11/2010

Desktop Support Technician

Gizmo Corporation PTY LTD

Providing outstanding customer service to all customers, ensuring customer satisfaction standards are met and exceeded. Proven by the above 90% customer satisfaction feedback score.

Troubleshooting, configuring and installing customer incidents in areas of Operating Systems, Office Suites, Internet, Email and Networking, Accounting software and graphic software suites.

Documenting procedures and process and updating the knowledgebase with new and improved resolution frameworks and current data about software and products.

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