I'm Chathura Ambegoda
Analyst by day, coder by night.
- Address Cullen Close, Forest Lodge, NSW, 2037
- E-mail chathuraa@gmail.com
- Phone 04 3129 5336
- Business Analyst Current
Hello! I'm Chathura Ambegoda. Agile Business Analyst with 4 years of experience turning business needs into successful IT implementations using Agile methodologies and experienced in all stages of the development cycle.I enjoy helping teams and organizations shape and improve products and services through an understanding of people, their needs, context and experience.
I am an alumnus of Middlesex University’s Recording Arts program, graduating with a Bachelors of Arts with a major in Recording Arts. Originally from Colombo, Sri Lanka but now residing in Sydney, Australia. I want to be involved in projects that I can be proud of, join an amazing team and advance my development career.
Recommendations
As a dedicated employee and with his high work ethic, Chat is a source of technical and managerial knowledge, which he both used to successfully manage, and bring his team to become the highest achiever of the business. Working with him was very inspiring.
Jonathan Aristhène Senior Agile Project Manager Consultant, Open Reply UKChat is one of those 'can do' people who manages his team effectively and autonomonously. He has great pride and passion in his work consistently working out of hours to achieve great outcomes for both his team and the business. When he took over the Dell On Call team he achieved some impressive business results whilst maintaining and enhancing the morale and capability of his team within a very short timeframe.
Robert Faint Cloud Transition/Transformation PM, Chandler Macleod GroupI’ve had the pleasure of both working alongside Chathura in his current Business Analyst role and as an integral member of the mktg team which I lead, during his time as Digital Producer. Highly analytical, creative and business savvy – he has been instrumental in delivering positive outcomes for the business, all in an efficient and above-and-beyond manner. Professional, dedicated and charismatic, I’ve enjoyed working with Chathura and would recommend him to anyone who is after results that matter.
Ivone Bozzi Customer Engagement Specialist, CHOICE
Professional Skills
Work Experience
Agile Business Analyst
GuildLink PTY LTD
Introducing and implementing a continues delivery and continues improvement framework
Rolling out Agile processes and tools across the business
Managing user acceptance testing (UAT) for the successful delivery of feature releases
Requirements elicitation, user journey mapping, process flows and producing high-quality detailed End-User Interface Design documents, covering both functional and non-functional design for number of projects
Championed MS Dynamic CRM customisation/integration by evaluating/prioritising change requests, designing enhancements, reviewing new roadmap items and managing the fortnightly releases
Planing, estimating, and reporting on business analysis activities & deliverables
Agile Business Analyst
Tech2Group PTY LTD
Analyze business requirements and processes through document analysis, interviews and workshops.
Translate stakeholder requirements into tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
Identifying and evaluating inefficiencies in current business processors and recommend optimal solutions by software developments, system functionality and user behavior changes.
Data driven decision making including SQL reporting, web analytics tools and data warehouse reports. business value measurement via A/B testing
Digital Producer / Project Lead
Tech2Group PTY LTD
Control strategic implementation and execution of digital advertising campaigns, including SEM/SEO and display/retargeting campaigns with a focus on delivery of results.
Monitoring and optimising digital advertising including campaigns and creative performance through creative rotation, optimisation, split testing, associated reporting and tracking etc. to achieve higher ROI and lower lead generation cost.
Development and execution of content strategy including creating, curating and publishing content, in line with the brand strategies and target audience requirements.
Manage UI/UX design and usability testing
Service / Help Desk Team Leader
Gizmo Corporation PTY LTD
Managing 7 days/week Service Desk Function for Dell Australia consumer grade customer.
Organised training of new staff and recommended/identified, training needs for all team members.
Responsible for evaluation and salary reviews as well as hiring and performance management/termination when needed.
Desktop Support Technician
Gizmo Corporation PTY LTD
Providing outstanding customer service to all customers, ensuring customer satisfaction standards are met and exceeded. Proven by the above 90% customer satisfaction feedback score.
Troubleshooting, configuring and installing customer incidents in areas of Operating Systems, Office Suites, Internet, Email and Networking, Accounting software and graphic software suites.
Documenting procedures and process and updating the knowledgebase with new and improved resolution frameworks and current data about software and products.
Contact Me
- Address Cullen Close, Forest Lodge, NSW, 2037
- E-mail chathuraa@gmail.com
- Phone 04 3129 5336